Guarantees

1.Are products guaranteed? Is there a warranty?

Yes, product quality is our top priority. Unless otherwise specified, we offer a 12-month warranty against defects for all products.The warranty does not cover driver incompatibility, normal wear, unauthorized firmware upgrade, non-rechargeable batteries, consumables, and damage due to accidents, physical force, water, fire, power surge, acts of God, natural disasters or other misuse.

2.How long is the warranty?

We offer a 1-month warranty for all products, starting from the receipt of the goods by the initial recipient, regardless of the initial recipient is an end user or a reseller.

3.Does the warranty service cover the repair or replacement of accessories included with my electronic product?